FAQ

Store Information

Our Store hours are Monday through Thursday, 9am-5pm and Friday 9am-3pm. We are closed on Saturday and Sunday. We do offer extended hours leading up to Christmas.

We are located in downtown Midland at 203 West Wall in Wall Towers West, across from the old courthouse. Contact Us

Yes, our showroom is open during regular business hours. You are welcome to call us in advance at 432-683-4411 to let us know you're coming!

No, but we are happy to accommodate private shopping appointments, so feel free to call us at 432-683-4411 to schedule a visit or just let us know you're coming.

You can reach us by phone at 432-683-441 or email us at info@cristianis.com

Repairs and Services

We strive to make your treasures perfect, so bring in your jewelry repair and we will give you a free time and cost estimate on the work.

We work with Rolex Watch Service Corporation to provide the ultimate care for Rolex timepieces. For other watch brands, we will provide a free time and cost estimate when we assess a watch in person.

We always provide a time estimate on any repair work, so you will know how long to expect the work to take.

You do not need an appointment, but we welcome you to set one at 432-683-4411.

For some models, we can change a battery. Please bring your watch in for more details.

Rolex timepieces require regular service and maintenance. Please bring your watch in or call us for more information: 432-683-4411.

We provide appraisals for jewelry we sell, in addition to Rolex watches.

Please contact your homeowner's insurance provider for information on insuring your jewelry.

Policies

Yes, we can provide an appraisal for jewelry purchases upon request.

Many items can be exchanged, while others are final sale. The details of your purchase will be discussed during the sales transaction.

We sell our products over the counter and in person.

We do offer both in-store and curbside pickup. Please call 432-683-4411 for more information.

Estate Jewelry and Antiques

We do not buy or sell estate jewelry.

We do not buy or sell estate jewelry.

Our Website

Our store maintains a wishlist for customers who would like to make this available to loved ones as gift ideas.

Please ask a sales associate and we will create a wishlist for you.

Yes, you can tell us who you would like your wishlist to be made available to.

We sell Gift Certificates in the amount of your choosing.

Gift Certificates can be redeemed in-store.

Payment Options

We accept major credit cards and cashier's checks.

We do not have financing options available at this time.

Careers

We are always interested in meeting new jewelry lovers who want to work with us! You can email your resume to info@cristianis.com.

Charitable Donations

Yes! We support local charities and events whenever we can!

Yes! We are happy to help when we can! Please send your request to info@cristianis.com.